*Excludes Scottish Highlands and Islands. UK mainland only, when in stock and ordered before 3PM.

Christmas Returns Policy

We have a 90 days returns policy to make sure you are happy with your purchase.

Port Solent store Christmas opening times

Mail Order Christmas Information

Date

Mail Order

Monday 18th
December

Normal

Tuesday 19th
December

Normal

Wednesday 20th
December

Last guaranteed delivery before Christmas (When in stock and ordered with next day delivery before 3PM, UK mainland only*)

Thursday 21st
December

Still dispatching orders but delivery before Christmas cannot be guaranteed

Friday 22nd
December

Orders before 3PM will be dispatched but will not arrive until 27th December or after. Orders after 3PM will not be dispatched until 27th December.

Saturday 23rd
December

Orders will be processed and packed but will not be dispatched until 27th December.

Sunday 24th
December

Christmas Eve – Closed

Monday 25th
December

Christmas Day – Closed

Tuesday 26th
December

Boxing Day – Closed

Wednesday 27th
December

All orders before 12 PM will be dispatched. Orders after will be dispatched Thursday 28th December.

Thursday 28th
December

All orders before 12 PM will be dispatched. Orders after will be dispatched Friday 29th December but won’t be delivered until 2nd January or after.

Friday 29th
December

All orders before 12 PM will be dispatched but will not arrive until 2nd January onwards. Orders after will not be dispatched until 2nd January.

Saturday 30th
December

Orders will be processed and packed but will not be dispatched until 2nd January.

Sunday 31st
January

New Years EveClosed

Monday 1st
January

New Years Day – Closed

Tuesday 2nd
January

Normal

Mail Order & Port Solent Shop Operating Changes

Tuesday 19th December
Normal

Wednesday 20th December
Last order date for guaranteed delivery before Christmas (When in stock and ordered with next day delivery before 3PM, UK mainland only*)

Thursday 21st December
Still dispatching orders. Delivery before Christmas is not guaranteed

Friday 22nd December
Orders before 3PM will be dispatched but will not arrive until 27th December or after. Orders after 3PM will not be dispatched until 27th December.

Saturday 23rd December
Orders will be processed and packed but will not be dispatched until 27th December.

Sunday 24th December
Christmas Eve – Closed

Monday 25th December
Christmas Day – Closed

Tuesday 26th December
Boxing Day – Closed

Wednesday 27th December
All orders before 12 PM will be dispatched. Orders after will be dispatched Thursday 28th December.

Thursday 28th December
All orders before 12 PM will be dispatched. Orders after will be dispatched Friday 29th December but won’t be delivered until 2nd January or after.

Friday 29th December
All orders before 12 PM will be dispatched but will not arrive until 2nd January onwards. Orders after will not be dispatched until 2nd January.

Saturday 30th December
Orders will be processed and packed but will not be dispatched until 2nd January.

Sunday 31st January
New Years Eve – Closed

Monday 1st January
New Years Day – Closed

Tuesday 2nd January
8 am – 5 pm

Monday 18th December
8 am – 5 pm

Tuesday 19th December
8 am – 5 pm

Wednesday 20th December
8 am – 5 pm

Thursday 21st December
8 am – 5 pm

Friday 22nd December
8 am – 5 pm

Saturday 23rd December
8 am – 5 pm

Sunday 24th December
Christmas Eve – Closed

Monday 25th December
Christmas Day – Closed

Tuesday 26th December
Boxing Day – Closed

Wednesday 27th December
8 am – 5 pm

Thursday 28th December
8 am – 5 pm

Friday 29th December
8 am – 5 pm

Saturday 30th December
8 am – 5 pm

Sunday 31st January
New Years Eve – Closed

Monday 1st January
New Years Day – Closed

Tuesday 2nd January
8 am – 5 pm