*Excludes Scottish Highlands and Islands. UK mainland only, when in stock and ordered before 3PM.

Christmas Returns Policy

We have a 90 days returns policy to make sure you are happy with your purchase.

Port Solent store / Click & Collect Christmas opening times

Thursday 24th December 2026 Friday 25th December 2026 Saturday 26th December 2026 Sunday 27th December 2026 Monday 28th December 2026 Tuesday 29th December 2026 Wednesday 30th December 2026 Thursday 31st December 2026 Friday 1st January 2027 Saturday 2nd January 2027
8am – 5pm Christmas Day – Closed Boxing Day – Closed Closed 8am – 5pm 8am – 5pm 8am – 5pm 8am – 5pm New Years Day – Closed 8am – 5pm

Mail Order Christmas Information

Date Mail Order Info
Monday 21st December 2026 Last guaranteed delivery before Christmas (When in stock and ordered with next day delivery before 3PM, UK mainland only*).
Tuesday 22nd December 2026 Orders before 3PM will be dispatched, but delivery before Christmas cannot be guaranteed.
Wednesday 23rd December 2026 Orders before 3PM will be dispatched, but delivery before Christmas cannot be guaranteed. Orders after 3PM will be processed and packed but will not be dispatched until Tuesday 29th December.
Thursday 24th December 2026 Christmas Eve – Orders will be processed and packed but will not be dispatched until Tuesday 29th December.
Friday 25th December 2026 Christmas Day – Closed
Saturday 26th December 2026 Boxing Day – Closed
Sunday 27th December 2026 Closed
Monday 28th December 2026 Orders will be processed and packed but will not be dispatched until Tuesday 29th December.
Tuesday 29th December 2026 Orders before 3PM will be dispatched.
Wednesday 30th December 2026 Orders before 3PM will be dispatched. Orders after 3PM will be processed and packed but will not be dispatched until Monday 4th January.
Thursday 31st December 2026 Orders will be processed and packed but will not be dispatched until Monday 4th January.
Friday 1st January 2027 New Years Day – Closed
Saturday 2nd January 2027 Orders will be processed and packed but will not be dispatched until Monday 4th January.
Sunday 3rd January 2027 Orders will be processed and packed but will not be dispatched until Monday 4th January.
Monday 4th January 2027 Orders before 3PM will be dispatched. Normal service resumes.

Mail Order & Port Solent Shop Operating Changes

Mail Order Christmas Information

Date Mail Order Info
Monday 21st December 2026 Last guaranteed delivery before Christmas (When in stock and ordered with next day delivery before 3PM, UK mainland only*).
Tuesday 22nd December 2026 Orders before 3PM will be dispatched, but delivery before Christmas cannot be guaranteed.
Wednesday 23rd December 2026 Orders before 3PM will be dispatched, but delivery before Christmas cannot be guaranteed. Orders after 3PM will be processed and packed but will not be dispatched until Tuesday 29th December.
Thursday 24th December 2026 Christmas Eve – Orders will be processed and packed but will not be dispatched until Tuesday 29th December.
Friday 25th December 2026 Christmas Day – Closed
Saturday 26th December 2026 Boxing Day – Closed
Sunday 27th December 2026 Closed
Monday 28th December 2026 Orders will be processed and packed but will not be dispatched until Tuesday 29th December.
Tuesday 29th December 2026 Orders before 3PM will be dispatched.
Wednesday 30th December 2026 Orders before 3PM will be dispatched.
Thursday 31st December 2026 Orders will be processed and packed but will not be dispatched until Monday 4th January
Friday 1st January 2027 New Years Day – Closed
Saturday 2nd January 2027 Orders will be processed and packed but will not be dispatched until Monday 4th January
Sunday 3rd January 2027 Orders will be processed and packed but will not be dispatched until Monday 4th January
Monday 4th January 2027 Orders before 3PM will be dispatched. Normal service resumes.
Thursday 24th December 2026 8am – 5pm
Friday 25th December 2026 Christmas Day – Closed
Saturday 26th December 2026 Boxing Day – Closed
Sunday 27th December 2026 Closed
Monday 28th December 2026 8am – 5pm
Tuesday 29th December 2026 8am – 5pm
Wednesday 30th December 2026 8am – 5pm
Thursday 31st December 2026 8am – 5pm
Friday 1st January 2027 New Years Day – Closed
Saturday 2nd January 2027 8am – 5pm